Important Info.

Metals Information

Brass

Brass is a durable, affordable alloy of copper and zinc with a warm gold tone — perfect for achieving a golden look without the cost of solid gold. However, brass will naturally oxidize and darken over time. The good news? It’s easy to restore its shine.

To clean brass, place your piece in a shallow dish of white vinegar for 5–10 minutes. Rinse immediately and dry thoroughly to avoid water spots.
Important: Do not use this method on pieces containing pearls or coral — acids will damage their surface.

You can also remove tarnish using a jewelry polishing cloth/pad.

Some designs are only available in brass due to unique design elements exclusive to this metal.

Note: Because brass contains a high amount of copper, it may leave a green tint on your skin with prolonged contact. If this is a concern, sterling silver, gold-filled, or titanium may be better options.

Sterling Silver

Sterling silver is the bright, silver-toned metal option in the line. It's composed of 92.5% pure silver and 7.5% copper, which gives it added strength. Like brass, it may tarnish over time — but it’s easy to clean with a polishing cloth or pad.

Sterling silver typically won’t discolor your skin, though in rare cases it can happen. That said, it remains a trusted, long-lasting material for everyday wear.

Gold-Filled

Gold-filled metal consists of a thick layer of gold mechanically bonded to a brass core. It’s a high-quality, durable alternative to solid gold — containing 5% real gold by weight (compared to the barely-there coating of gold-plated jewelry).

With normal wear, gold-filled pieces can last for years. If you’re sensitive to brass or concerned about skin discoloration, gold-filled is your best bet.

Titanium

Titanium is the most hypoallergenic metal I offer — lightweight, strong, and naturally resistant to oxidation. It has a soft matte finish and a slightly darker gray tone than silver.

There’s no copper in titanium, so it won’t discolor your skin. While I don't currently offer all designs in titanium due to limited material options, all ear wires can be made with titanium by request.

Jewelry Care: What to Avoid

To keep your jewelry looking its best for years to come, here are a few care tips:

  • Avoid wearing your jewelry in saltwater or chlorinated pools — both can damage metals.

  • Remove pieces before working out. Sweat contains natural salts and acids that may accelerate tarnish.

  • Keep jewelry away from perfumes, hairsprays, lotions, and sunscreens, which can dull finishes or degrade components.

  • Don’t sleep in your jewelry when possible — overnight wear can cause buildup or bending over time.

  • Some stones, crystals, or specialty components may be more fragile — treat them with care.

Repairs & Replacements

Accidents happen — I’ve got you.
If you need a repair (like a broken chain or tangled wire), send me a message and I’ll take a look. I also offer:

  • Earring Replacements – Half-pair replacements are charged at wholesale.

  • Hardware Fixes – I’m happy to replace ear wires or jump rings that have worn down over time and chains that break.

Just reach out and we’ll figure out the best way to bring your piece back to life.

Changes, Returns & Exchanges

If you need to make a change to your order, please reach out within 24 hours of placing it — after that, I may have already started production or packaging.

For returns or exchanges, you must contact me via email within 7 days of delivery. I ask that you wait for confirmation before sending anything back, as not all pieces are eligible depending on wear or customization.

  • Items must be unworn and returned in their original condition.

  • The buyer is responsible for return shipping costs.

  • Once your return is received and approved, I’ll issue a refund or exchange as discussed.

Please email mitchjewelry@gmail.com with your order number and reason for return/exchange so we can get started.

Because each piece is handmade, I appreciate your understanding and communication ahead of any return — it helps ensure the best outcome on both ends.

Order Processing Time

Each piece is handmade to order, and I’m proud to run every part of Mitch Jewelry myself — from designing and metalsmithing to packing and shipping your jewelry with care.

Most orders will ship within 5–7 business days, but during busy times or for larger orders, please allow up to two weeks for processing. If there’s ever a delay, I’ll always do my best to communicate clearly and keep you updated.

Thank you for your patience and support of slow, intentional craftsmanship.